Terms of Service
Effective Date: October 1st, 2024
1. Acceptance of Terms
By using the TravelPilot app, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree, please do not use the app. Your continued use of the app constitutes acceptance of any future updates to these terms.
2. Description of Service
TravelPilot provides an AI-powered travel assistant service that offers personalized travel recommendations, real-time guidance, and advice. Users interact with the app by sharing messages, images, and possibly location data, which are processed by OpenAI to provide tailored responses. TravelPilot does not guarantee the accuracy or completeness of recommendations.
3. User Responsibilities
You are responsible for ensuring the information you provide is accurate and up to date.
You agree not to share any illegal, harmful, offensive, or inappropriate content while using the app.
You are responsible for safeguarding your account credentials and ensuring that your account is used in compliance with these Terms.
You must be at least 18 years old to use the app. If you are under 18, you may only use the app under the supervision of a parent or guardian, who agrees to these Terms on your behalf.
4. Payments
Payments for certain premium services may be processed via Stripe, an independent third-party payment processor. TravelPilot is not responsible for payment issues, disputes, or failures that arise during transactions processed by Stripe.
Any payment-related disputes must be resolved directly with Stripe, though TravelPilot may assist where possible.
Refunds for purchases made through the app will be governed by the Stripe refund policy and must be initiated through Stripe’s platform.
5. Intellectual Property
All content provided by TravelPilot, including text, images, software, and design elements, is the intellectual property of TravelPilot and is protected by applicable copyright, trademark, and other laws.
You are granted a limited, non-exclusive, and non-transferable license to use the app for personal purposes only.
By submitting or sharing content (such as images or messages) with TravelPilot, you grant us a non-exclusive, royalty-free, worldwide license to process, display, and use the content for the purposes of providing and improving the service. You retain ownership of your content, but you grant us these rights to the extent necessary to operate the service.
6. Data Use and Privacy
By using the app, you consent to the collection, storage, and use of your personal data as outlined in our Privacy Policy.
We comply with applicable data protection laws, including GDPR, and take reasonable steps to protect your personal data. However, we cannot guarantee absolute security.
Your personal data, including messages, images, and anonymized interaction data, may be shared with third-party services such as OpenAI, Google Cloud, and Google Analytics for processing, improvement, and analysis purposes.
You have the right to access, modify, or request deletion of your data at any time by contacting us or using in-app features.
7. Termination of Service
We reserve the right to terminate or suspend your account or restrict access to the app at our discretion, with or without notice, if you violate these Terms or engage in any illegal, harmful, or inappropriate activities.
We will attempt to notify you of such actions, but are not obligated to do so. You may appeal a termination by contacting us directly.
You can terminate your account at any time by requesting deletion through the app or by contacting support.
8. Liability
The TravelPilot app is provided on an “as is” and “as available” basis, without any warranties, express or implied. We make no guarantees regarding the accuracy, completeness, or suitability of the information provided by the AI-powered services.
TravelPilot is not liable for any direct, indirect, incidental, or consequential damages arising from the use of the app, including but not limited to any damages related to travel decisions, safety, or reliance on app recommendations.
We disclaim liability for any issues resulting from third-party services integrated into the app, such as Stripe or OpenAI.
9. Changes to the Terms
We may update these Terms of Service from time to time. Any changes will be communicated through email or app notifications at least 30 days before they become effective. Your continued use of the app after the effective date of the updated Terms will constitute acceptance of those changes.
If you do not agree to the new Terms, you must stop using the app and may request to delete your account.
10. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of New Jersey, USA, without regard to its conflict of law provisions. Any legal action or proceeding related to these Terms will be brought exclusively in the state or federal courts located in New Jersey, USA.
11. Third-Party Services
TravelPilot may include links to, or integrations with, third-party services such as Stripe for payments or OpenAI for processing user inputs. We are not responsible for the content, privacy policies, or practices of third-party services, and your use of those services is governed by their respective terms and conditions.
12. Contact Us
If you have any questions regarding these Terms of Service, please contact us using our Contact Form.